Rating |
Booking |
Username |
Review |
Date |
|
Booking #60524 |
Pamela
|
Driver was over an hour late. I waited at the designated meeting point, and was never contacted about the delayed arrival, until I myself reached out to the driver, and was told my driver had changed and the new driver would be contacting me. When the new driver finally showed up, I asked why he was late, and he didn't seem to think it was an issue, and just said his last customrer was late. Some communication instead having me just stand there for almost an hour after a long overnight flight would have been very much appreciated. I'm not sure I will use you service again in the future, given how I was treated this time. |
Mon, Apr 28, 2025 5:29 PM |
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Booking #61410 |
Rob Stevens
|
The whole process was very easy and very smooth.
Driver send me a message before I arrived and was perfectly in time to pick me up.
Payment done in cash, invoice can be found later on the portal on the website, or they will send it on request.
Thanks |
Mon, Apr 28, 2025 1:10 PM |
|
Booking #59908 |
Pieter Vanwildemeersch
|
The taxi arrrived 50 minutes late. As excuse the driver told that he was stopped by the police. A police controll dies not take 50 minutes. Beduidend I had to call the driver 5 times before he answered. I rezlly |
Mon, Apr 28, 2025 11:42 AM |
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Booking #60828 |
Median Monforte
|
i was very upset whit this service. i have a lot respect for your service but this last one was very disrespectful. i arrived at the scheduled time but the driver didn´t. i called him at 00:34. he said that i had called him the wrong number and that he would send me another number. i told him that it would be impossible because the detail´s were the same. after much insistence, he agreed to show up and perform the service. the car didn´t match, nor did the license plate. and he didn´t bring the seat for my 6-year-old daughter. i should have paid 68€, but since i already had the money, i paid 70€.. if the driver doesn´t like working at these times, he shouldn´t be on the list. i am an honest person and e like to believe that is responsibility when i request a service |
Sun, Apr 27, 2025 10:49 AM |
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Booking #61470 |
Guy
|
The driver Ms Ballegeer did not come this morning and did not pick up the phone nor return my call after I left her a message. As a result, I had to take my own car to go to the airport. I need to be reimbursed for the service; also, I do not need transportation on May 1st any longer |
Sat, Apr 26, 2025 4:38 PM |
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Booking #60903 |
Nicole
|
Keurig op tijd, goede communicatie |
Fri, Apr 25, 2025 11:31 AM |
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Booking #47608 |
Arijeet
|
Easy ride. |
Fri, Apr 25, 2025 4:26 AM |
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Booking #60033 |
Justin Chen
|
Driver didn’t come on time, our reservation at 06:00, he called me at 06:30am, I can’t waiting for him. Therefore I call another uber to instead of. Please refund it to my credit card |
Fri, Apr 25, 2025 12:25 AM |
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Booking #61338 |
Hermine
|
Wij waren zeer tevreden met Murad. Vriendelijk, gedienstig en verstandig! Wij hadden een taxi besteld voor 3 personen omdat wij 2 grote koffers hadden maar wel maar met 2 personen.
Spijtig genoeg was deze informatie niet tot bij Murad geraakt want de door de firma ter dienst gestelde taxi was eigelijk niet aangepast aan onze vraag. Murad deed het bijna onmogelijke om alles goed te vervoeren.
Verzoek aan de directie om noden van de klant beter op te volgen aub. |
Thu, Apr 24, 2025 5:53 PM |
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Booking #61404 |
Ebbe Spaarwater
|
Very good and friendly service. |
Wed, Apr 23, 2025 2:37 PM |
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Booking #60732 |
Guy
|
On time, very polite and wholesome.
This time less elegant car, but compensated by the above. All in all best value for price.
Will book again |
Wed, Apr 23, 2025 9:27 AM |
|
Booking #60884 |
Smet Kristof
|
even better |
Tue, Apr 22, 2025 6:37 PM |
|
Booking #60883 |
Smet Kristof
|
everything was OK |
Tue, Apr 22, 2025 6:37 PM |
|
Booking #61342 |
José Enrique
|
Muchas gracias por el viaje |
Tue, Apr 22, 2025 2:56 PM |
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Booking #60991 |
Tim Klaczinski
|
Sehr guter Service! |
Tue, Apr 22, 2025 12:06 PM |
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Booking #60253 |
Eddy
|
Goede communicatie met bestuurder auto.
Stipte ophaling |
Mon, Apr 21, 2025 11:12 AM |
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Booking #61347 |
Susanna Paasonen
|
Very smooth service. |
Sun, Apr 20, 2025 2:55 PM |
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Booking #59559 |
Anne Karpf
|
Maxime was an excellent driver. He was courteous and thoughtful, and he drove extremely well in difficult driving conditions (poor visibility). We'd have no hesitation in booking him again. |
Sat, Apr 19, 2025 4:48 PM |
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Booking #60615 |
Suzie Thomas
|
Very good service - smooth driver and very helpful with my elderly parents getting us as close to the airport entrance as possible and helping with our luggage. Thank you so much! |
Sat, Apr 19, 2025 10:56 AM |
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Booking #60254 |
Eddy
|
Goede communicatie met bestuurder.
Stipt op afspraak |
Sat, Apr 19, 2025 10:37 AM |
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Booking #60200 |
Veerle Cornelis
|
Onze trein in Paris Nord had 2 uur vertraging , hebben trein naar huis genomen , rit was wel al betaald ! |
Sat, Apr 19, 2025 9:27 AM |
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Booking #61133 |
Harry
|
As always punctual and good service. |
Sat, Apr 19, 2025 9:23 AM |
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Booking #61265 |
Schöntaube simone
|
Alles super |
Fri, Apr 18, 2025 10:13 PM |
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Booking #61259 |
Saidi
|
Service excellent. Chauffeur ponctuel et patient, directement à votre disposition pour vous aider à transporter les bagages et vous conduire tranquillement à votre destination. |
Fri, Apr 18, 2025 9:26 AM |
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Booking #60567 |
Patrick
|
Zeer beleefde chauffeur zeer stipt op tijd ideaal om relaxed op verlof te vertrekken p |
Fri, Apr 18, 2025 7:35 AM |
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Booking #61066 |
Christian Falk
|
Very nice driver!! |
Fri, Apr 18, 2025 4:28 AM |
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Booking #61055 |
Nick
|
The driver NEVER SHOWED UP OR EVEN CALLED!!
All attempts to call him and the emergency number we're to no avail. I had to commandeer someone to bring my family to the airport at the last minute so as not to miss my international flight. Beyond disappointed and angry |
Thu, Apr 17, 2025 1:31 PM |
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Booking #60683 |
Nathalie Wille
|
Vriendelijke bestuurder dat ons stond op te wachten aan de luchthaven. Behulpzaam met de valiezen |
Thu, Apr 17, 2025 1:09 PM |
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Booking #60934 |
Marekhi
|
The driver did not show up. Our booking was not completed!!! |
Thu, Apr 17, 2025 7:55 AM |
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Booking #61105 |
Santerre david
|
Le chauffeur n’était pas au rendez-vous. Nous avons attendu 20 min avant de le contacter et il n’avait pas l’air au courant de notre rendez-vous. Il a contacté une autre personne ( très aimable ) mais nous avons encore attendu 45 min. 1h15 d’attente après une journée de voyage, c’est long… |
Tue, Apr 15, 2025 9:45 AM |
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Booking #60900 |
Syl
|
The driver did not show up, I had to take another taxi. |
Mon, Apr 14, 2025 7:24 PM |
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Booking #61076 |
Daphné Dresselaers
|
De chauffeur kwam maar niet opdagen. Na hem te bellen zei hij dat hij een UUR te laat ging zijn zonder dat hij had verwittig! We hebben gezegd dat hij niet meer moest komen en hebben zelf de auto genomen. We moesten om 3 uur ‘s nachts opgehaald worden dus gelukkig hadden we zelf nog de optie van de auto want anders waren we op dat uur niet op de luchthaven geraakt. Een schande! Later op de dag kregen we een email om om te zeggen dat de betaling geslaagd was en om een review achter te laten. Gelukkig hadden we aangeduid om cash te betalen! Weet niet waar die mail over ging want we hebben niet betaald. Afschuwelijke service! |
Mon, Apr 14, 2025 2:36 PM |
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Booking #60688 |
Sophie Ringoot
|
Taxi is niet komen opdagen en ik heb uiteindelijk een Uber besteld om met grote vertraging op mijn bestemming aan te komen |
Mon, Apr 14, 2025 12:31 PM |
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Booking #60869 |
Harry
|
As always very good service |
Mon, Apr 14, 2025 7:39 AM |
|
Booking #60571 |
Nick
|
Driver was kind and courteous but late. Very apologetic, though. He drove in a way that made me extremely nervous. He was well over the speed limit (88 mph in a 65 mph) and nearly had an accident backing out of a gas station parking spot. |
Sun, Apr 13, 2025 2:53 PM |
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Booking #60570 |
Nick
|
He did not come up the driveway. Hence, we had to bring our luggage down to the street level to of the van. Not a big deal but was not fun at 3:30 in the morning. I suspect he was nervous about going on the driveway. Otherwise, it was fine. |
Sun, Apr 13, 2025 2:43 PM |
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Booking #60994 |
Jo
|
De chauffeur is niet naar de luchthaven kunnen komen omwille van wegsluitingen in Leuven met de Europese kampioenschappen 20km lopen. |
Sat, Apr 12, 2025 9:54 AM |
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Booking #60696 |
Victor Susikov
|
The taxi didn't arrive so we had to completely change our plans very last minute in order not to miss the plane. Unfortunately I must admit that your service is not reliable. |
Sat, Apr 12, 2025 2:05 AM |
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Booking #60830 |
Bırak gurbuz
|
i have really great trip and driver services.Thanks driver's helps. |
Fri, Apr 11, 2025 8:20 PM |
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Booking #60398 |
Jim Szymusiak
|
Rasoul, contacted me upon arrival to make sure meeting was easy and quick. He delivered me to my destination quickly and carefully. Recommended. |
Fri, Apr 11, 2025 12:12 PM |
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Booking #60700 |
SILVAIN
|
un chauffeur très aimable qui nous attendez bien avant l'heure. Un service que je recommande. |
Fri, Apr 11, 2025 12:11 PM |
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Booking #59753 |
Muhamed Huric
|
I was nice |
Fri, Apr 11, 2025 11:34 AM |
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Booking #60901 |
Ivona Markova-Ivanova
|
Der Fahrer ist gar nicht gekommen. Als ich ihn angerufen habe, wusste er nichts von einem Auftrag. Sehr peinlich! Würde ich über diese Plattform niemals eine Fahrt buchen. |
Fri, Apr 11, 2025 10:01 AM |
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Booking #60257 |
Goetmakers Ronda
|
Zeer beleefde en correcte chauffeur.
Topper! 👌🏼
Dankjewel voor de goede service ! |
Fri, Apr 11, 2025 9:47 AM |
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Booking #60054 |
Lien Frissen
|
Gewoonweg perfect! Vriendelijk, correct, stipt. Zeker een aanrader! |
Wed, Apr 9, 2025 8:05 PM |
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Booking #60366 |
Sabine
|
Chauffeur was iets laten dan afgesproken, maar heeft me tijdig verwittigd; ik was alsnog op tijd op mijn plaats van bestemming.
Zeer correcte en vriendelijke man. Zeer rijvaardig.
Werk heel graag met Airporttaxis; gemakkelijk en goede prijs. |
Tue, Apr 8, 2025 4:35 PM |
|
Booking #60475 |
Lex kramer
|
Vervoer was prettig en de chauffeur was vriendelijk en behulpzaam. |
Mon, Apr 7, 2025 10:33 AM |
|
Booking #60461 |
Ann Coppens
|
Excellente service! Goede en zeer vriendelijke chauffeur, absolute aanrader! |
Mon, Apr 7, 2025 6:35 AM |
|
Booking #60685 |
Frank
|
Toen taxi 5 minuten over tijd was en ik nog niets van hem gehoord had, heb ik de chauffeur gebeld. Hij vertelt mij dat hij van een andere klant kwam en binnen 10 minuten daar zou zijn. Ik vertelde hem dat ik een vliegtuig moest halen.
8 minuten later krijg ik een sms-bericht dat de taxi een verkeerd adres had ingegeven. Het zou nog 7 minuten duren alvorens hij zou arriveren.
7 minuten later belt de chauffeur mij op om te zeggen dat hij rechtsomkeer moest maken omdat de batterij van zijn mobiele telefoon leeg was. Het gaat nogmaals 7 minuten duren. Hij excuseert zich maar ik vertel hem nogmaals dat ik een vliegtuig moet halen. Na een gesprek van 49 seconden leg ik neer. 3 minuten later krijg ik een bericht dat ik onrespectvol zou zijn geweest door de telefoon neer te leggen. "Bel een andere taxi", schrijft hij.
Op dat moment is er een half uur voobij sinds het ophaalmoment en moet ik nog een nieuwe taxi bellen.
Ik ga klacht bij de politie indienen als ik terug in Belgie ben. |
Sun, Apr 6, 2025 2:06 PM |
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Booking #59416 |
gaven
|
Really disappointed, not a good start to our holiday. The driver never turned up to collect us and we rang the emergency number and it went to voicemail. Not only did we arrive in a foreign country but then we had to look for our driver for over 40 minutes at the airport. We then had to organise other transport and received this receipt to say the journey was complete. Very disappointing and not what we planned. |
Sun, Apr 6, 2025 2:02 PM |